Grand River Hotel, Parachute

My experience at this hotel was mostly disappointing. The rooms were decent but had some issues, such as lighting and air conditioning. Service was lacking, especially with staff seemingly untrained and unhelpful. The location was fine, but the amenities promised were not available. Overall, I wouldn't recommend this place if you're looking for reliable facilities and good customer service.

I had high hopes for this hotel, especially with the promise of amenities like a pool and breakfast. Unfortunately, I encountered multiple issues. The room was decent but lacked the cleanliness I expected, and the service was less than satisfactory overall. While the staff did seem friendly at times, they were unable to resolve the significant problems I faced during my stay, which impacted the overall experience.

My stay was quite frustrating due to several unfulfilled amenities and poor service. While the location was decent and the room was comfortable and clean, the lack of the advertised pool and breakfast significantly marred the experience. Service was lacking, which made the situation worse. I would hesitate to recommend this hotel, especially for families planning ahead.

I had a really disappointing experience at this hotel. While the rooms were decent in size, the overall service was lacking and there were several amenities that were advertised but not available. It’s frustrating when expectations aren't met, especially when traveling with family.

My stay at this hotel was disappointing overall. While the rooms were spacious and relatively clean, the service was lacking, and additional fees for parking and breakfast were frustrating. I expected more for the price I paid, especially regarding amenities like the pool and dining options, which were not available as advertised.